Four signs a business has outgrown referral-led growth

Referrals are valuable. They've helped many established businesses build a strong reputation.

You can't control when someone recommends you, who they introduce you to or when that introduction turns into an opportunity.

A more deliberate approach gives your business additional ways to reach the right buyers. These four signs suggest it may be time.

Insights/Explainer

01

New business depends on a small number of relationships

If a few people send most of your opportunities, your growth rests on their time and attention.

02

Growth slows whenever the leadership team is busy

When the owner is delivering client work, there is no time to build relationships. New business then slows without anyone deciding it should.

03

The website hasn't kept pace with the business

The business has grown and the services have changed. The website still describes an earlier version.

04

Marketing happens, but no one owns it

Posts go out when someone has time. No one can say what marketing contributed last quarter.

Diagram

How many of these sound like you?

One signCommon. Keep an eye on it.
Two or moreReady for a more deliberate approach
Table

Referrals, and referrals plus a deliberate approach

Referral-led growthReferrals plus a deliberate approach
Who finds youPeople your network introducesThose people, and buyers who don't know you yet
TimingWhen someone happens to recommend youPlanned, so it doesn't wait on others
ControlMostly in other people's handsShared with you
What it needsReputation and relationshipsReputation and relationships, plus a clear message and a plan

What to do with this

One sign is common. Two or more means the business is ready for a more deliberate approach to growth.

That doesn't replace referrals. It adds to them.

Keep reading.

Ready to talk about where your growth should come from?

Book a 30-minute call with Katleen to discuss your business, your current marketing and whether the Growth Partnership is the right fit.